The failed roll-out of a Japanese robot-staffed hotel is a cautionary tale for those who think similar consumer-technology will revolutionize the hospitality industry. The Henn-na, or “Strange,” Hotel in Sasebo, Japan, opened to much fanfare in 2015 as the world’s first robot-staffed hotel. But the android helpers there are being removed after complaints from guests who were frustrated the robots weren’t keeping pace with services like Siri or Alexa, according to the Wall Street Journal. […]
source https://therealdeal.com/2019/01/19/these-werent-the-droids-they-were-looking-for-japanese-robot-hotel-lays-off-its-annoying-android-staff-pivots-to-humans/
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